About Us
Process expertise and data expertise, finally in one place
TOCH Consulting was founded on a simple observation: process improvement and data management are usually handled by separate teams, with separate tools and separate agendas. The biggest gains come when you bring them together.
Our Story
After more than two decades in the technology industry, specialising in process and data management software, Gary Chitan founded TOCH Consulting to integrate these complementary disciplines. Today we combine process mining technology with hands-on consulting to help organisations see how their operations really run and improve them with confidence.
We are deliberately senior and hands-on. The people you meet at the start are the people who do the work.
Leadership Team
Gary Chitan
Founder & Principal Consultant
Over two decades in the technology industry specialising in process and data management software. Gary founded TOCH Consulting to bring the two disciplines together and deliver measurable business results.
Susanne Palmehag
Co-Founder & Principal Consultant
An experienced Programme Director and Principal Consultant, Susanne is dedicated to creating sustainable business results through engagement, commitment and a genuine passion for change.