Supply Chain & FMCG
Faster, more reliable flow from order to delivery
In FMCG, margins are thin and service levels are visible to every customer. Process mining shows exactly where orders, stock and shipments get held up, so you can fix the causes instead of firefighting the symptoms.
The challenges we solve
- Late and incomplete deliveries: Find out which steps, sites or customers drive missed delivery dates and short shipments.
- Order changes and rework: Expose how often orders are amended, re-keyed or held, and what each loop costs in time.
- Stock in the wrong place: Trace replenishment and inventory movements to see why stock and demand don't line up.
- Supplier and purchasing delays: Measure supplier lead times and approval wait times across procure-to-pay.
- Manual workarounds: Identify where spreadsheets, emails and phone calls fill the gaps your systems leave.
Processes we analyse
Order-to-cash · Procure-to-pay · Inventory and replenishment · Warehouse and dispatch · Delivery and returns
What you get
- A true picture of your supply chain: Every order's real journey, rebuilt from your ERP and warehouse data.
- Quick wins within weeks: The first bottlenecks and rework loops identified and sized early in the engagement.
- A roadmap to scale: Prioritised improvements, ready for automation or AI where it genuinely adds value.
Where is your supply chain losing time?
Tell us about your order-to-delivery process and we'll show you what process mining could reveal.